So I went from one Dell bit to another. The worked fine on my last Dell, however I can't get all of the software scanning, printing, faxing, etc. HP web site for driver updates is sort of useless they appear to have abandoned this machine, no longer supporting it.
Frankly, if I am just a victim of HP 'yanking' support from an otherwise operable device, I am thinking going 'elsewhere' for my next printer if I must upgrade. Sort of sad, I used to be a big HP fan over many years, but their current support, products, etc.
Go to Solution. View solution in original post. I hope both my 'thumbs up' and 'accepted solution' came through ok wasn't sure as this is my first time on the forum in a long time.
I was in the same boat as Martin, with the same negative thoughts about HP. I love my all-in-one, did not want to make any new purchases. Your solution did the trick and I can now use it with my new computer. I removed all HP software and removed my device from Windows before adding new software. I also powered down the printer by holding down the power button for thirty seconds and unplugging. When I installed the software, it did not recognize that my device was attached via USB at first.
However, I proceeded with the install, and it worked out great. I tried this download and twelve hours later it is still configuring product. Does it make a difference that my Windows 10 is Windows 10 Pro? I can't seem to get this solution to work.
I previously had my All in One Printer working with this Computer. I can't recall what I used for software the first time. Happy Printing! When you see a Post that helps, inspires, provides fresh insight, or teaches you something new, click the Thumbs Up on that Post. Was this reply helpful? Yes No. Message 2 of 8. Andrewrem Use "Add a Printer" to find and add the basic drivers for the Officejet series. Message 3 of 8. Thanks for help. Message 4 of 8. Message 5 of 8.
Message 6 of 8. Andrewrem This may or may not work - the printer may only function via the USB cable. There has not been software for this printer for a long time. Select an operating system and version to see available software for this product.
Detected operating system: Selected operating system: Select your operating system and version ,. HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience. We were unable to retrieve the list of drivers for your product.
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